CUSTOMER SURVEY

Customer Survey

"Strike while the iron is hot!"

It's an old saying that still rings true. The best time to give us feedback about your experience at Ladd's Auto Body and Towing is right now. Please take one minute, while the details of your appointment are still fresh in your mind and let our managers know how you feel about the auto body repair service you received. At Ladd's Auto Body and Towing we believe change is good and providing us with even the smallest details about your service helps us improve.

	Strongly Agree	Agree	Disagree	Strongly Disagree	Not Applicable
Customer Service
I was greeted and waited on promptly
I was treated courteously.
The recommended service / maintenance was clearly explained to me.
Auto Repair / Service
The Service was completed to my satisfaction.
The service was completed in the estimated time.
I was pleased with the condition of the vehicle when it was returned to me.
Overall Opinion
My overall experience was a good one.
I would recommend you to family/friends/Associates.
I would do service with you again.